CalorieSnap Privacy Policy

Last updated: July 28, 2026

CalorieSnap is operated by Reymans Technologies LLC.

What CalorieSnap collects

• If you join the website launch waitlist: your email address, consent text and version, signup time, and browser user agent
• Account email and password hash. If you use Sign in with Apple or Google where offered, the provider's sign-in identifier instead
• Profile data such as height, weight, age, gender, activity level, goal, language, bedtime, and report preferences
• Your optional Nutrition Focus preference, including the watch areas you choose during personalization (for example, less added sugar or sodium awareness). CalorieSnap treats it as a general-wellness preference, not a medical condition, and uses it to shape in-app nutrition guidance.
• Food photos uploaded for AI calorie estimation
• Meal records, estimated calories, macros, portions, and correction history
• Apple Health data you choose to share, synced to your CalorieSnap account as daily summary values: steps, active energy (estimated calories burned), exercise minutes, workouts (count, minutes, and calories), heart rate (daily average and resting), sleep totals, and weight. CalorieSnap reads only the categories you allow in the Health app, never adds, changes, or deletes Apple Health data, and does not upload your sample-by-sample Apple Health records; those stay on your device.
• Manual workout/activity, hydration, and weight entries
• Daily journal signals such as hunger, energy, mood, sleep quality, stress, and notes
• Optional medication timing and check-in information if you choose to use metabolic-care tracking
• Friend requests, accepted friendships, challenges, and streak sharing if you use social features. CalorieSnap does not access your device contacts or address book.
• Coach conversations, if you use the nutrition coach
• Feedback category, message, app surface, reason, and any optional 1 to 5 ratings you submit in an in-app report. Basic app, build, platform, operating-system, and Help-screen diagnostics are included only if you opt in, and are stored with your account so we can respond to the report.
• Food-search terms you enter when looking up a meal or ingredient
• Optional voice recordings when you use coach dictation. The CalorieSnap server processes the recording in memory for transcription and does not save the raw audio.
• A device-scoped Expo push token when you enable remote reminders
• Your network address for short-lived abuse-prevention rate limits. The current per-address limits expire within one hour.
• Crash and performance diagnostics (app version, OS version, device type, and a stack trace) sent via Sentry when the app crashes or performs slowly. Sentry is configured without default PII collection.
• Subscription status
• Apple Ads attribution data, such as campaign, ad group, keyword, and impression or click details, when Apple reports that information

How data is used

• Sending the App Store launch notice you requested and documenting that request
• Estimating food calories and macros, and recording corrections you choose to save
• Calculating daily calorie targets and showing daily and bedtime balance reports
• Estimating calorie burn and bedtime balance from the steps, workouts, exercise minutes, and active energy you share
• Showing the heart rate, sleep, and weight trends you allow in your daily reports and progress views
• Tailoring Coach and Meal Review nutrition guidance to your optional Nutrition Focus preference
• Powering coach answers and proactive reminders with your own numbers
• Turning optional coach dictation into an editable transcript before you choose whether to send it
• Showing friends only what you opt in to share (display name, streak, challenge progress, never your food, weight, or calorie details)
• Sending reminders you control from the app's settings
• Maintaining account access and subscription status
• Reviewing and resolving feedback you choose to submit
• Measuring which Apple Ads campaigns lead to CalorieSnap accounts and subscriptions

Health and nutrition notice

Third-party services

Food photos, typed or dictated meal descriptions, and coach conversations are processed by our AI providers (OpenAI and/or Anthropic, depending on configuration) solely to produce your estimates and coach replies. Food-search terms and barcode lookups may be sent to Open Food Facts, USDA FoodData Central, or Nutritionix to return matching foods. We do not sell your data.

Optional coach dictation audio is sent to OpenAI solely to produce a transcript. The CalorieSnap server does not save the raw recording. The transcript remains editable and is stored as part of your coach conversation only if you choose to send it.

To keep the app stable, CalorieSnap uses Sentry for crash and performance reporting. When the app unexpectedly crashes or runs slowly, Sentry receives technical diagnostic data such as app version, OS version, device type, and a stack trace. CalorieSnap configures Sentry without default PII collection, does not intentionally send meal, health, or account data to Sentry, and does not use Sentry to track you across other apps or for advertising. Sentry is a subprocessor based in the United States; see its policy at sentry.io/privacy.

On iOS, CalorieSnap uses Apple's AdServices attribution token to determine whether an account came from an Apple Ads campaign. The token is stored only as a cryptographic hash. Apple may return campaign, ad group, keyword, placement, and impression or click details, which CalorieSnap links to the account for campaign analytics. CalorieSnap does not use this data for cross-app tracking and does not serve third-party ads.

When you enable remote reminders, CalorieSnap uses the Expo push service to deliver notifications through Apple Push Notification service. Expo receives the device-scoped push token and the notification content needed for delivery.

Data retention

Account-linked data is retained while your account is active so CalorieSnap can provide your history and requested features. CalorieSnap does not set a separate fixed expiration period for active account records. Raw coach dictation audio is processed in memory and is not retained by CalorieSnap. Account deletion removes the CalorieSnap records listed below.

Website waitlist records are retained until launch communications conclude or you request removal, whichever comes first. Email support@mycaloriesnap.com from the waitlist address to have that record removed.

Data deletion

You can delete your account from the app (Profile → Privacy & data). Self-service deletion removes the account, profile, meals, meal photos, activity records, steps, synced Apple Health summaries, weight entries, hydration logs, journal entries, medication logs, connected-device records, daily reports, coach conversations, social connections, feedback reports, push devices, refresh tokens, subscription state, and Apple Ads attribution records from CalorieSnap. App Store server-notification audit rows are retained only without any link to the deleted account.

Waitlist removal is separate from in-app account deletion. Send the request from the waitlist email address to support@mycaloriesnap.com.

Contact

Reymans Technologies LLC handles CalorieSnap privacy requests. Questions, access requests, or deletion help: support@mycaloriesnap.com