CalorieSnap is now on the App Store.

Download for iPhone

Last updated: July 12, 2026

CalorieSnap Support

Find help with account access, subscriptions, privacy, and nutrition estimates. In the app, open Profile, Help & FAQ, then Send feedback to report a problem.

1

Account and data

Delete your account from the app or contact support if you cannot access it.

2

Billing

Apple manages iOS subscriptions. Web checkout is not open yet.

3

Privacy

Review the policy and terms for data handling, deletion, and subscriptions.

4

Nutrition estimates

CalorieSnap estimates meals and activity. It does not provide medical advice.

Account and data

Self-service

You can delete your account in the app from Profile → Privacy & data. That removes your account, profile, meals, photos, activity records, coach conversations, social data, refresh tokens, and subscription state from CalorieSnap.

Billing

Apple
  • In-app purchases run through the App Store with your Apple ID. Apple subscriptions are managed in your Apple ID settings.
  • Web checkout is not open yet. Premium entitlement comes from Apple billing on iOS.
  • The core app is free. Eligible new subscribers may start a 14-day Premium trial when ready; exact terms appear at Apple checkout.

Privacy and terms

Public policies

Review the Privacy Policy and Terms of Service for data handling, account deletion, subscription, and nutrition-estimate details. Privacy questions can be sent to support@mycaloriesnap.com.

Health and nutrition

Estimate limits

CalorieSnap gives nutrition and activity estimates. It is not medical advice, and it is not a medical device. If you have a health condition or specific nutrition needs, follow your clinician's guidance.

Accessibility

Our commitment

We want CalorieSnap to work for everyone. We build toward the WCAG 2.1 AA standard rather than claiming a badge we have not earned. The app respects your Reduce Motion setting, labels its controls for VoiceOver, keeps tap targets large, and is designed for legible contrast in both light and dark mode.

Accessibility is never finished. If something is hard to read, hear, or operate, tell us and we will fix it. Email the team and put "Accessibility" in the subject so it reaches the right place quickly.